Effective Date: 5/6/2025

At Restorative Healing Haven, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, book services, or communicate with us.

By using www.restorativehealinghaven.com, subscribing to our email list, or booking a service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number

• Booking Details: Appointment history, service preferences

• Health & Wellness Intake Info: Self-reported physical/emotional concerns, shared voluntarily

• Technical Data: IP address, browser type, device type, usage patterns (via cookies or analytics tools)

• Payment Details: Billing information processed securely via third-party systems (e.g., Stripe, PayPal)

2. How We Use Your Information

We use your personal information to:

• Schedule and manage appointments

• Send confirmations and reminders via email or SMS

• Deliver digital content (e.g., freebies, guides)

• Improve your experience on our website

• Communicate about offerings, promotions, or important updates (if you’ve opted in)

3. SMS Communications and Consent

When you provide your phone number and opt in, you consent to receive text messages from Restorative Healing Haven. These may include:

• Appointment reminders

• Updates related to your booked services

• Occasional wellness tips or promotions (if explicitly opted in)

📱 Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

4. Email Marketing

When you join our email list or download a free resource, you may receive occasional emails from us. You can unsubscribe at any time using the link in any email.

5. Cookies & Analytics

We may use cookies or similar tracking technologies to improve your website experience and monitor how visitors interact with our content.

You can adjust cookie settings through your browser preferences.

6. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. Your information is only shared with:

• Trusted service providers (e.g., booking platforms, email services) for essential business operations

• Legal authorities if required by law

7. Data Security

We take appropriate steps to protect your information using encryption, secure databases, and access control. However, no digital transmission is ever 100% secure, so we cannot guarantee absolute protection.

8. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your data

• Request deletion of your information

• Withdraw your consent at any time

To make a request, email monica@restorativehealinghaven.com.

9. Children’s Privacy

Our services and website are intended for individuals 18 and older. We do not knowingly collect data from children under 13.

10. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page with the updated date.

11. Contact

If you have questions about this policy or your personal data, contact:
📧 monica@restorativehealinghaven.com
📞 1-269-767-8920